Frequently Asked Questions
Everything you need to know about our cybersecurity testing guidelines, hosting SLA, domain rules, and software licenses.
How does the cybersecurity penetration testing process work?
Before commencing any penetration test, we require formal authorization and signed Rules of Engagement (ROE) verifying you own or are legally authorized to test the target. Our ethical hackers follow OWASP and PTES standards, performing non-destructive vulnerability testing and providing an actionable remediation report with remediation validation.
Can I upgrade my hosting plan as my business expands?
Yes. You can seamlessly scale your hosting tier from Starter Secure to Business Shield or Enterprise Defense directly from your customer dashboard with zero downtime.
How long does domain registration take to become active?
Domain registrations through our system are processed immediately upon verified payment. Global DNS propagation usually completes within 15 minutes to 2 hours.
What do I receive when I purchase a ready-made website template?
You receive full, unencrypted source code (HTML5, CSS, JS, assets, documentation), an authentic license key, and the option to add one-click server installation and brand customization services by our engineering team.
Which payment methods are supported on AegisCore?
We process payments natively through Paystack supporting Nigerian Naira (Debit/Credit Cards, Bank Transfer, USSD) and Ghanaian Cedis (Mobile Money, Cards). All transactions are encrypted with 256-bit SSL.
